The Direct Debit Instruction (DDI)
The Direct Debit Instruction (DDI) is the method by which service users obtain the payer’s authority to debit his account. It is important that the DDI provides all the necessary information to enable collection by direct debit and that the payer is provided with a clear understanding that they have given their authority for the service user to debit their account.
The are various DDIs available, all of which are in standard formats making it easier for the payer to complete and to ensure that all the necessary information is captured.
The design of all DDIs must be approved in writing by your sponsor bank before the DDIs can be issued to your customers. You shouldn’t have any information on the reverse of the form that might be mistaken for being part of the instruction. Any additions , use of the reverse, or changes to the format must have written approval from the service user’s sponsoring bank.
See DDI Examples of the different DDIs that may be used.
See DDI – Mandatory Parts to view the mandatory parts to a DDI